To whom it may concern,
My name is Laura and I reside at Canberra Street, Oxley Park, Roselyn Chapple is the senior property manager for the complex, I have known Roselyn for quite some time now and I first met her through mum ( Margaret Harris) who also resides in the complex.
It is not often that you come across a genuinely caring nice human being, and I found that in Roselyn, especially in the past few months. She really has been outstanding both personally and professionally and has gone above and beyond for both myself and my mum in particular, during a hard time, she has been an ear for us both and just listens and offers advice when sees fit, and it is so refreshing. I can be a bit of a pain at times but I have a heart of gold and i recognise a genuinely good person who also has a heart of gold when I see one and wants to do the right thing by others and themself and Roselyn you are that person. You deserve all the success and accolades that come your way, because you do strive and go above and beyond for your tenants and it is recognised by us. Mum also asked me to make special mention to you about how much you have been there for her during Aunty Val being ill and having the night dementias and passing away, She tears up everytime, and it's just nice when you come across nice people in life ? because in this day and age they are a dying breed, ( nice people that is ) This is just a little something to say thank you and what you do does not go unoticed at all , not with mum and I . We thank you from the bottom of our hearts and are so grateful to have such a kind caring and compassionate property manager that does go above and beyond for her tenants, and on a personal note, an ear and a shoulder for us during a difficult time. Thank you again for all that you do. Have a good day
Kind regards Laura L

Oxley Park